The Operations Division handles all calls for emergency medical services and events involving fire suppression activities; all of these calls together constitute the bulk of the emergency responses. Additional emergencies may include specialized rescues (swift water rescue, hazardous materials, high-angle), motor vehicle accidents, extrications, and disaster scenarios. When not on emergency responses, personnel assigned to this division conduct a multitude of “preparation” activities, including: equipment testing, station details, annual dry hydrant inspections, commercial pre-fire planning, and many hours of training. 

36 uniformed personnel are divided between three 24 hour shifts and cover response areas separated into eight geographical districts, including two automatic aid districts, and provide mutual aid to six neighboring jurisdictions.